To book an apartment or to receive info please fill the form below or send an e-mail email@example.com
Filling the form does not mean you will automatically book the apartments .
Please give correct informations on this form in order for us to propose the best solution .
We always reply to emails within few hours, if there are any delay please contact us by phone or send an e-mail . During the high season period a minimum 7 nights' stay is expected , with arrival and departure on Saturdays .
Read also the booking conditions More info>>
linens / Bath Towels : one change for week for person.
Blankets and pillows provided.
-Use of water, gas, electric power . Internet wi-fi
-Use of the pool and common areas
-Air conditioner/day: one-roomed (6€) - two-roomed (8€) - three-roomed (10€)
-Extra Bed/bath linen : Euro 12 for person for each extra change.
-Additional single bed : Euro 40 for week , baby bed : Euro 30 for week
-Pets are admitted with an extra charge of 20 € a week.
Similar units may be assigned at the last moment based on unforeseen circumstances. The maximum occupancy is up to 2 guests for studio apartement , 4 guest for two-room apartments and 6 for three-room apartments . Additional bed is an extra €40 for week, subject to availability and prior reservation.
The validity of the booking, to all effects, is subordine to the payment of a deposit that can be done with a banking transaction
-DEPOSIT:30% deposit by bank transfer when booking , non refundable down-payment. To send back within two openng days except any other information of your.
-CANCELLING: In case of cancellation: it will be possible to keep the down-payment valid for a future stay, until the end of the current year. In case of late arrival or departure earlier than expected we shall keep back the whole amount of 100% the booked vacation.
-SETTLEMENT: At the arrival. (No cheque)
-CHECK-IN: from 4 o’clock p.m. to 7.30 pm. (in case of delayed arrival, we thank for calling to give information)
-CHECK-OUT: Within 10 am
-CAUTION: A deposit of 150 € is required as caution and will be given back at the end of the stay.
The delivery of
the apartments is from 16.00 to 19.00
hours; in case of timetable
established delay, the client is asked
to kindly contact the hotel
by calling one of the reference numbers.
The apartments must be vacated by 10:00 am the day of departure, they must be left in order and must be taken away the garbage. We leave each apartment will be checked by a manager to check for any damage caused. In the event of damage were reported, it will keep equal sum from the deposit.
- The management declines any responsibility for any theft or loss of property.
-Serraiola Is also a relaxing environment, so it required the utmost respect of the rest from 13 Pm to 15 Pm
Pets are allowed,
but with the 'obligation to
observe the following rules in
respect of other guests and of'
environment around you:
-the animals must not be left free to run without a leash in the area adjacent to the houses, but we have a lot of space to entertain your faithful friend.
-it is strictly forbidden to bring animals into the pool, there are 2 sun bathing areas specially made for them
-The owner has the 'obligation to ensure the cleanliness of the physiological needs of' animal
-for any damages incurred will be deducted from the deposit an appropriate sum
-al List weekly rate will add € 20 per week for extra cleaning.
We inform our customers that
the pool is open from May to September,
every day throughout the day and
there are no fences that delimit it.
We ask you not to enter the water when
there are ongoing cleaning.
Please pay attention to minors; the management
accepts no responsibility for any accidents
related to the use of incorrect
-It Always be compulsory shower before entering the water
-It Is not allowed to swim clothes
-It Forbidden to bring animals into the water; eating in the water and throw stones into the water or sand, or any other object that could stain the pool.
Serraiola Alta considers your privacy a high
gathers from you from our web site and how we may use it. If you have
any questions or concerns, please contact us .
The personally identifiable information you provide to us for making a reservation is made available to the applicable farmhouse for the purpose of meeting your reservation request.
For example, if you would like to make a reservation , we will ask you for information such as name, address, telephone number, email address, to process your reservation. We will also use your contact information to:
-send you a pre-arrival message summarizing your confirmation details ;
-notify you about special offers and promotions ;
-as well as send you satisfaction or market research surveys.
We are living a very difficult moment though it
doesn’t mean that we aren’t longing for Holidays ! If there is a typical
Italian quality, it is that, of its friendly welcoming. For several
years now, in “Serraiola Alta”, we have been regarding with enthusiasm
and passion “Hospitality” as our first job.
As far as possible, we are looking forward today, to propose our guests relaxing and calm holidays without bothering, amid Nature with few people and so many space at their disposal, surrounded by a great landscape, like a beautiful post-card. This would be the best solution to avoid, both contamination with covid-19 and, finally spending well-deserved Holidays.
We did our utmost for opening our Land Estate this year paying particular attention to Hygiene, Inner and Outside Cleaning, Installation maintenance, purifying surroundings in order to cope with all sanitary prescriptions.
Since the very beginning, our management intended to assist our guests in case of obliged cancellation as we don’t look only on receiving money-deposit , but we feel to make our guests at home.
In case of cancelling your booking with us, within two weeks’time before your departure, your deposit will not be lost, but still valid for another period to be decided together.