Book with us is convenient!
01.
Best Rate Guarantee
02.
Direct contact with staff who will be able to advise you on the best solution for your needs
03.
More advantageous cancellation conditions
Exclusive offers
Best Rate Guarantee
Direct contact with staff who will be able to advise you on the best solution for your needs
More advantageous cancellation conditions
Exclusive offers
On this page you will find all the information you need to conclude a reservation, the conditions and the small rules of behaviour we require in order to respect the place and other guests.
To book a stay or just to receive information, please fill in the form below.
If you prefer you can also send an email to info@serraiola.com or call us on the numbers listed .
-BOOKING CONFIRMATION : The validity of the booking is subordine to the payment of a deposit that can be done with a banking transaction
-DEPOSIT:30% deposit by bank transfer when booking , non refundable down-payment. To send back within two openng days except any other information of your.
-CANCELLING: In case of cancellation (arrived within 2 weeks from date of arrival) it will be possible to keep the down-payment valid for a future stay. In case of late arrival or departure earlier than expected we shall keep back the whole amount of 100% the booked vacation.
-SETTLEMENT: At the arrival , cash or credit card (no american express circuit , no cheque)
-CHECK-IN : from 4 o’clock p.m. to 7.30 pm. In case of delayed arrival, we thank for calling to give information.
-CHECK-OUT : The apartments must be vacated by 10:00 am the day of departure, they must be left in order and must be taken away the garbage. We leave each apartment will be checked by a manager to check for any damage caused. In the event of damage were reported, it will keep equal sum from the deposit.
- The management declines any responsibility for any theft or loss of property.
-Serraiola Alta is also a relaxing environment, so it required the utmost respect of the rest from 13 Pm to 16 Pm and to 11 Pm to 9 Am
-Pets must not be allowed to roam freely without a leash in the area surrounding the houses, but we have plenty of space for your faithful friend to have fun.
-It is strictly forbidden to let animals into the swimming pool, there are 3 solarium areas specially made for them.
The owner is obliged to clean up after the animal's physiological needs.
-The pool is open from 9 a.m. to 8 p.m , for the exclusive use of farmhouse guests. There are no fences delimiting the pool .
-It is forbidden for minors to enter unless in the company of an adult.
The management declines all responsibility for any accident related to the incorrect use of the pool.
-You must always take a shower before entering the water . It is not permitted to bathe with your clothes on and carry any glass objects.
-It is forbidden to bring animals into the water or bring them to the edge of the pool . They may enter the sunbathing area on the lawn and the two gazebos by the pool.
-We ask you not to shout, not to dive and not to use games that may disturb the other guests.